Introducing Aware AI for Facilities Utilisation

As global leaders in emerging technologies, Aware Group has been at the forefront of innovation surrounding Artificial Intelligence. In early 2020, we introduced Aware AI, a flexible solution suite for building, deploying, and operating cognitive AI-enabled applications that opens the door for organisations to an almost endless list of use cases. Aware AI combines software, services, and support to help you deploy trusted enterprise AI solutions at scale, more quickly, with a faster time to realised value and organisational impact.

Aware AI isn’t limited to one industry or problem. Instead, it is able to be shaped to your organisation’s exact needs, built on top of one of our existing solution accelerators. Solution accelerators act as a base solution, saving our customers time and money as they explore what AI can do for their business. From there, we are able to customise your solution with specific cameras, AI models, reporting needs, and integrations, giving you exactly what is going to provide your organisation with the most value.

Aware AI for Facilities Utilisation, one of our solution accelerators, uses Computer Vision and turns video camera feeds into data that supplies a dashboard with key statistics and insight. One of the main benefits of the solution is it provides accurate counts of people within a specified area, which allows you to ensure you are making the most of the spaces you have. By combining cameras with AI, you will have access to a wealth of information on how a room or area is used, which you can use to facilitate better planning and save money.


Facility managers across all industries are faced with challenges in managing buildings, spaces, and other facilities and how they are utilised by their employees, students, and customers. There are many questions across industries that can be answered by counting people in a specified area or over a specified time.

  • Are specific facilities being utilised to their full potential?
  • Does the attendance level match the expected amount for the event?
  • Can spending on HVAC or lighting be reduced by turning them off in unused facilities?
  • Are fire-safety occupation limits being obeyed, and are exit paths kept clear?
  • Are people present when they should or should not be?
  • What utilisation patterns are evident across different time periods?

Different industries can leverage people counting in various ways, all of which are similar in approach but differ in how they are applied. We pride ourselves on the ability to customise the solution to fit whatever our customer’s requirements are.

  • Universities: Count students and monitor room usage frequency and capacity against what is expected to assist with planning.
  • Corporate: Determine or predict usage of an area to control lighting, HVAC, or maintenance prioritisation.
  • Factories: Know how many workers are in an area and when people cross into a hazardous zone.
  • Retailers: Understand foot traffic quantity and identify where customer interest lies within the store.
  • Airports: Understand how many people are in a waiting area or how long they have been waiting in a line.
  • Museums: Determine what exhibits people spend the most time on and their path through different collections.
  • Property managers: Understand how facilities are utilised and make informed investment and maintenance decisions while providing additional insights to tenants.


Aware AI for Facilities Utilisation has four main features that work together in providing your organisation with much-needed insight, maximising what the finished solution can do for you:

Real-Time People Counting

  • Use cameras and vision AI to count people in a room or area.
  • Get counts per zone and total across the entire building or campus.

Understand Usage Frequency

  • Know how often a room or space is being utilised.
  • Understand patterns in usage that can help with planning and facilities management.

Understand Occupancy

  • Estimate the number of people and length of time people are using a room or area.
  • Compare that with planned usage data and get the delta to expected to help with planning.

Integrate with Building Systems

  • Room occupancy data can be integrated into Building Management Systems to help control lighting, heating, and air conditioning based on room usage and occupancy patterns.

These features work seamlessly and efficiently to give organisations the ability to answer essential questions on the utilisation of their campus, building, or rooms, allowing them to make changes where they see fit and be more efficient with their resources.


Aware AI for Facilities Utilisation gives organisations the power to transform how they use their facilities. Leveraging Artificial Intelligence, Aware Group provides customers with a solution that satisfies many of the requirements needed for organisations to accomplish efficiency and innovation. Listed below are just some of the several advantages to building your solution with Aware AI for Facilities Utilisation:

  • Automate room utilisation reporting and use insights to make data-driven decisions.
  • Leverage existing CCTV cameras with little to no change to infrastructure.
  • Monitor the Facilities Utilisation Dashboard with cloud-based reports accessible in real-time.
  • Run AI processing at the Edge to minimise cloud traffic and keep vision data private.
  • Easily customise, configure, and add new features and integrations.

Education Case Study

These advantages are proven in the real world through our work with Lincoln University, one of New Zealand’s largest tertiary institutions. Universities across New Zealand struggle with obtaining accurate and timely data in regard to facilities utilisation; data which is critical to running campuses as efficiently as possible. Lincoln University sought our help in automating their facilities utilisation reporting system and providing information on how students and staff used their facilities, in order to optimise space usage and reduce spending where unnecessary.

Aware AI for Facilities Utilisation transformed raw camera footage from classrooms and facilities into data visualisations that were displayed on a dashboard in an easily understood way. The solution provided 24,000 times as much data as was previously available, drastically improving how Lincoln managed their campus. By automating people counting, they were able to repurpose employees that were once tasked with manual counting, saving on salary costs. With improved optimisation of their facilities usage, they can now take on more students in the existing space. With more accurate, up-to-date information, Lincoln University can make fact-based planning decisions to reduce operating costs faster than ever before.

Next Steps

Aware AI for Facilities Utilisation is available now and can change the way you manage your campus and allocate resources in an efficient way. See more information on the Aware AI and Facilities Utilisation pages, and contact Aware Group to get a demonstration and discuss how your organisation can evaluate the benefits of using AI to help inform your facilities planning and decision making today.

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